DATA PROTECTION

DATA PROTECTION REGULATIONS

By using the website, you accept the following data protection provisions:

1. introduction

Data protection is an important concern of Immobiliare byKathleen Sagl (hereinafter Immobiliare byKathleen).
Immobiliare byKathleen is expressly committed to the protection and legally compliant collection, processing and use of user data.

By accessing this website (Immobiliare byKathleen website), you declare your agreement with these data protection provisions. If you do not agree with the following provisions, you must refrain from accessing other pages of the Immobiliare byKathleen website.

The following provisions explain the manner and purpose for which Immobiliare byKathleen collects, processes and uses data.

2. personal data

It is possible to use our website without providing any personal data. However, if you wish to make use of special services of Immobiliare by Kathleen via our website, it may be necessary to process personal data.

Personal data is information about the factual or personal circumstances of an identified or identifiable natural person. This includes, for example, name, telephone number, address and all other information that the website user enters on the Immobiliare byKathleen website as part of an inquiry. All personal data collected via the Immobiliare byKathleen website may be combined with data about the same person that you have provided to Immobiliare byKathleen in other ways. 

Our website is subject to the Federal Act on Data Protection (FADP) and takes into account the key points of the General Data Protection Regulation (GDPR) of the European Union (EU).

3. cookies

Cookies are small files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. This makes it easier to use the Immobiliare byKathleen website, for example by not having to repeat certain entries each time you visit. Immobiliare byKathleen uses session cookies, which are automatically deleted at the end of the browser session, as well as temporary/permanent cookies, which remain stored for a lifetime of 1 month to 10 years until automatic or manual deletion. The data is stored exclusively in order to adapt our offer to your wishes in the best possible way and to make the Immobiliare byKathleen website as convenient as possible for you. Immobiliare byKathleen uses its own cookies as well as those of third parties, which also serve exclusively to adapt the Immobiliare byKathleen website to your needs. The Immobiliare byKathleen website uses so-called re-targeting technology. This makes it possible to address Internet users who have previously shown an interest in our services in an individualized manner on the basis of an analysis of previous user behaviour. The data collected is not personal (e.g. name or IP address) and is stored anonymously. They show, for example, which pages of the Immobiliare by Kathleen website have been visited. Accepting cookies is not a prerequisite for visiting the Immobiliare byKathleen website, but certain functions may be restricted if cookies are not accepted.

4. log files

Each time the pages of the Immobiliare by Kathleen website are accessed, usage data is transmitted by the respective Internet browser and stored in log files, known as server log files. The stored data records contain the following information: Date and time of access, name of the page accessed, IP address, referral URL, the amount of data transferred as well as product and version information of the browser used, surfing behavior on the Immobiliare byKathleen website. The IP addresses of the users are deleted or anonymized after the end of use, so that individual details about personal or factual circumstances can no longer be assigned to a specific or identifiable natural person, or only with a disproportionate amount of time, cost and manpower. This log file information is evaluated in anonymized form in order to improve the user-friendliness of the Immobiliare byKathleen website and the services of Immobiliare byKathleen and to identify and rectify any errors.

5. web analysis

Immobiliare byKathleen uses the following third-party tracking technologies to improve the Immobiliare byKathleen website:

Google Analytics is a service provided by Google Inc. Google Analytics uses cookies to enable Google to analyze the use of our website (e.g. evaluation of the use of the MoneyPark website). The information collected by the cookie about the use of our website is stored anonymously by Google. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. A transfer of this data by Google to third parties only takes place on the basis of legal regulations or in the context of order data processing. You can find more information on Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=de and http://www.google.com/intl/de/analytics/privacyoverview.html.

Immobiliare byKathleen also uses Google Optimize. Google Optimize analyzes the use of different variants of the Immobiliare byKathleen website and helps to improve the user-friendliness according to the behavior of the users on the Immobiliare byKathleen website. Google Optimize is a tool integrated into Google Analytics. You can find more information about this at: https://support.google.com/optimize/answer/6230273?hl=de

Finally, Immobiliare byKathleen uses Hotjar, from Hotjar Ltd, Malta, to improve Immobiliare byKathleen and to analyze website visits. Hotjar analyzes usage data and collects information using cookies, but only in anonymized form. You can find further information on this at: https://www.hotjar.com/legal/policies/privacy

6. social plugins

Immobiliare byKathleen uses social plugins from the social networks Facebook from Facebook Inc., Twitter from Twitter Inc. and LinkedIn from LinkedIn Inc. The plugins are marked with the corresponding logos of Facebook, Twitter or LinkedIn.

7. collection, storage, processing and use of data

Your personal data is collected, stored and processed for the provision of our services, as a registered user and for the provision of our services in accordance with the respective consulting agreement. The data is stored on a server in Switzerland.

In addition, the data is processed for the following purposes:

7.1 Use of personal data for individual recommendations

Immobiliare byKathleen also uses personal data to provide users with individual advice recommendations in the user account or by e-mail and to improve the Immobiliare byKathleen website and the Internet offering.

For this purpose, the data transmitted by the users to Immobiliare byKathleen is analyzed (e.g. information on the services used, computer and connection to the Internet, operating system and platform). The use of personal data for individualized recommendations can be prevented at any time by notifying Immobiliare byKathleen accordingly. 

Your data is collected using third-party software (e.g. customer management programs) or imported from such software. The recognition of suitable real estate offers can be done manually or automatically by software. We may inform you of such real estate offers by e-mail, post or telephone.

You have the option to unsubscribe from this service at any time.

You have the option of registering on the website for various services by providing personal data (e.g. contact form).

Which personal data is transmitted is usually determined by the respective input mask.

The personal data you enter is collected and stored exclusively for the fulfillment of our business activities. This includes the forwarding of your personal data to owners whose property could not be successfully brokered/sold and from whose property you have obtained the sales documentation (so-called proof of interest for sales mandates).

The duration of the storage of personal data depends on the statutory retention period. When ordering sales documentation, you expressly agree that your personal data may remain stored until the conclusion of the sales mandate in the event of proof of interest, but for no longer than the statutory retention period.

YOUR RIGHTS AS A USER OF OUR WEBSITE

Under applicable law, you have various rights regarding your personal data. You can assert the following rights by sending an e-mail to info@immobykathleen.ch:
- Information about your stored data and its processing
- Correction of errors in personal data
- Deletion of your stored data
- Restriction of data processing if we are not allowed to delete your data until later due to legal obligations
- Objection to the further processing of your data
- Request and receipt of your stored data in a transferable, i.e. machine-readable format

9. disclosure to third parties

Your personal data will not be passed on to third parties.

10. secure data transmission 

Immobiliare byKathleen applies technical and organizational measures to protect personal data against unauthorized access, accidental or intentional manipulation, loss and destruction.

Nevertheless, the user is aware that the electronic transmission of data harbors uncertainties.

If, in individual cases, data is transferred abroad to countries that do not have an equivalent level of data protection to Switzerland, we will agree compliance with the necessary data protection provisions with the third parties in an appropriate manner, e.g. by contract.

11. storage / deletion

Your personal data will be deleted unless statutory retention obligations prevent this and if you have asserted a claim for deletion, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.

12. adaptation of data protection provisions

Immobiliare byKathleen reserves the right to amend this privacy policy at any time in accordance with legal requirements. The data protection provisions published on the website shall apply. 

13. responsibility

We are responsible for the collection, processing and use of your personal data:

Representative office for the real estate sector of 3C global consulting Sagl
Immobiliare by Kathleen Sagl

Via Muraccio 15
6612 Ascona
Switzerland

If you wish to object to the collection, processing or use of your data by Immobiliare by Kathleen in accordance with these data protection provisions as a whole or for individual measures, you can send your objection to the following e-mail address info@immobykathleen.ch direct.

Ascona, October 2021

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